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Benefits of Outsourcing with Primary Horizon

The principal factor contributing to the success of Primary Horizon's (PH's) quality maintenance service is the availability of information of all installed equipment in the facility via the real-time PH Facility Management Information System (PH FMIS). This allows regular preventive maintenance scheduling, rapid identification of faults and complaints, enabling early response and fast rectification by technical personnel. The historical data available in the system allows tracking of equipment maintenance expenditure and life cycles.

With this tool and competent technical team, Primary Horizon (PH) is able to provide the following benefits to its clients:

Improvement of Equipment "Uptime"

  • Dedicated and experienced personnel of various disciplines
  • In-house specialists support to attend to breakdowns and faults
  • Scheduled planned preventive maintenance (PPM) programs to reduce equipment downtime
  • Mobile technical team for emergency and urgent requests
  • Continuous monitoring and data logging of maintenance programs through PH Facility Management Information System (PH FMIS)

Centralized Procurement of Parts & Equipment

  • Standardization of parts
  • Direct link with numerous suppliers and manufacturers (local and international)
  • Bulk purchase leading to cost leverage
  • Competitive pricing
  • Timely delivery and distribution of parts
  • Quality parts assurance
  • PH FMIS - Procurement Management System will manage procurement process, from cost effective requisition to approval, ordering and delivery of parts

Reduction and Control of Operational Costs

  • Effective utilization of existing resources
  • Reduction of overheads cost
  • Extended equipment life span with proper maintenance
  • Easily available point of contact for services
  • PH FMIS - Spare Part Management System will control and monitor spare parts inventory and usage data